The word to use is WOW! Jason/ASP walked into a sad state of affairs in our backyard and did an incredible job with the installation of a new vinyl liner. Their price was very competitive and the communication, service and timeliness of their work was refreshing. A super professional group to work with. I am definitely a very satisfied customer. — T. A.
UPDATE ON UPDATE: I have changed my rating to 5 stars because with everything squared away the guys got my pool crystal clear in just 3 days! Finally I was able to swim in it! I knew the wonderful reviews did not lie. Thanks ASP for making it right! Have me as a customer! I have uploaded a before and after picture too!
UPDATE: Shorty after posting my last review I got a call from one of the owners apologizing for not getting back to me, Monday morning they were at my doorstep and gave my pool its first cleaning! I will update this review as I see the work done, but I am sure they will not disappoint! Thanks ASP, a rocky start but I am sure our relationship will continue!
After reading all the great reviews I called this company and was set up to meet someone for a quote, they NEVER showed, I called the next day and was told someone would get back to me, they NEVER did, I still gave them the benefit of the doubt and called a third time and was told AGAIN someone would call me back, they NEVER did! Not sure what happened here, I am not asking for a free service so if they don’t want my money I will take it elsewhere. So sad. — T. S.
I had an issue with one of their employees who was doing work on a neighbors pool. He was rude and didn’t care about the damage he was doing to my yard. I called ASP and spoke with one of the owners, Brian Hepner. He apologized for his employee’s action and assured me additional training would be done. Brian kept to his word and even came by to introduce himself. Not many people would do this, so thanks Brian. — M. B.
ASP restored our 1970’s pool and made it new and beautiful again. The service was exceptional, quick response time to every phone call and had the work done in less than a week. We had them do new plaster, tile, add seating benches in the pool, and fix the light. The crews they used were prompt and friendly, the crews cleanup was not stellar however. The work was outstanding and so far we could not be happier. We are having ASP continue with weekly cleaning of the pool as well. — N. S.
Jason and team are excellent pool experts. I was recommended to Jason a few years ago and have been pleased with their speed of service, maintenance, and repair work. I had a problem minutes before a pool party that needed immediate attention. Jason stepped out of church and walked me through a solution over the phone that temporarily resolved the issue. Our family totally recommends the ASP team for all pool needs. — L. W.
We have used ASP for 2 years and I could not be more satisfied with their service and professional approach to maintaining our pool. Extremely fair and reasonable with costs; and always prompt when called for extra repairs of unexpected problems. Most important……they always return my phone calls!! — R. L.
We have been using America’s Swimming Pool Company (ASP) since 2014. We could not be happier with their service. After trying several pool cleaning companies and not being satisfied with the services they provided or the professionalism of the employees, ASP was a welcome find. All members of ASP — from the owner to the staff — are knowledgeable, professional, and willing to troubleshoot any problems that arise. We love the digital status and maintenance reports and appreciate how quickly they respond if trouble arises to insure that we do not miss valuable swimming time. We are also firm believers that we not only save time not cleaning our own pool, we also save money because we never over add costly chemicals. We know that ASP accurately determines the needed amount of chemicals to keep the pool at its ideal state. We are positive that our pool is as important to ASP as it is to us. You will not regret giving them a try. — M. P.
Great company to work with! Very prompt and reliable. I appreciate the fact that they send you a picture of your pool after they’ve cleaned it! Highly recommend them. — D. P.
We have been very happy with ASP. They are hands on in helping to address issues and are responsive and professional. I appreciate that the monthly fees are fixed and the cost of maintaining the pool is spread out over the year. They don’t try to fleece their clients by overcharging for chemicals in the summer months, like our previous pool service. — S. S.
We have been using ASP to service our pool and hot tub for 4 years. They have done an excellent job at keeping the pool and hot tub clean and the equipment running. Our pool was installed in the 1980’s and when ASP took over the equipment was in bad shape. Their technicians have done a great job servicing, repairing and replacing equipment as needed. I highly recommend ASP for any size project. — C. S.
We have used ASP for our pool maintance since 2014. This is the first pool we have had, ASP has been great! Their help and knowledge have been outstanding. We have had several major problems. ASP has taken care of everything. I would highly recommend this company. They are professional, and provide great service. — M. T.
We have been working closely with ASP – Edmond for the past 6 months. They service our pool weekly, and do an excellent job! Brendan is an expert and we have complete confidence in him. Soon after starting to work with them, we discovered mud in our pool as a result of incredibly heavy rain in Edmond. They came out immediately to vacuum out the mud and re-balance the chemicals. We were incredibly impressed with this level of service,and the pool bounced back right away! We also worked with them several months ago to resurface and re-tile our 8 year-old pool. They did a fantastic job, and completed the project on schedule. They have been amazing to work with every step along the way, and we highly recommend them! — J. V.
We have been using ASP since 2012. We have been very pleased with their service and responsiveness. — Top2Bottom Home Inspection, LLC
I had my pool remodeled. It was a total redo. Be sure to ask for all the options. Also the financing was super easy. The financing was all done online and made doing this a quicker decision. Ask for Jason. He is great to work with and answered all my questions and called back in a timely fashion. The work went smooth. We had a rain delay, so it took two weeks instead of just one. My pool looked like crap and they came in and did such a good job. I had forgot to ask about our steps, and Jason went ahead and put some tile on them without extra cost. It does not cover my steps, but there are several on there and it gives me a pop of color down in the water. If I were doing it again I would pay to have more tile on the steps. Also I did not know if I would like the white in the pool. I thought about going with blue. I am so happy with the white. It makes the pool look so clean and I pick up a lot of color from the sky. It looks very blue most days. Adding color to the plaster is an extra cost, so I am glad we did not do it. We also converted to salt. It takes a month to make that conversion and in that time you cannot vacuum. Also you have to test often to make sure the chemicals are in balance. You have to sweep everyday but you can swim. I am VERY glad we did this. Jason was very professional. He was available for me and came often to inspect the work. I enjoyed my experience and would use ASP again. Do ask for all the options before you sign anything. They offer a lot of good things so don’t forget to find out. Be sure to ask about financing. It was simple through a company they use. Our experience was very good. Jason did a good job and the work crew was excellent.
I started with this service in May 2013 and have been extremely satisfied with their pool service. Even in the snow and ice through this past winter, they were there. Kudos to them. Jason is my contact and he has been professional and just plain nice. He helped me “save” my pool from further problems and cost. I will be forever grateful for that.